Pre-sale service

1.Provide free sample for test
2. Provide technical service before sample test, including evaluation of customer's equipment and application process, and recommend the most suitable products
3. Introduce product performance, method of application and price to customer
4. Provide product introduction, test report and SGS certificate. 

After-sale Service

1. Solve problems during customer use .
2. Respond to customer complaints and solve them immediately 
3 Visit customers regularly, collect customers' suggestions, improve immediately.
4. Annual customer satisfaction survey

FAQ

Q1. What is your terms of packing?

A: Generally, we pack our goods in plastic tanks. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?

A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q3. What is your trade terms?

A: EXW, FOB, CFR, CIF, DDU.

Q4. How about your delivery time?

A: It normally takes 10 to 15 days for bulk order after receiving your advance payment. Accurate delivery time depends on order quantity and time of placing order.

Q5. Can you produce according to the samples?

A: Yes, we can produce as per samples or technical drawings, and even remould is available.

Q6. What is your sample policy?

A: Normally small samples is free and client need to pay freight, if more sample quantity, sample cost shall be included.

Q7. Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery

Cooperation advantage

	Product Technology and R&D Taiqiang has more than 20 years of experience and technical expertise in the field of water-based adhesives for paper printing and packaging; We have two production bases and over 20 professional technical sales personnel; Equipped with complete research and development, production, and quality control equipment; The company strictly implements the 7S on-site management system, and can pass relevant certification and testing at home and abroad at every stage.
	Stable and excellent Supply Chain Taiqiang establishes a stable relationship with upstream suppliers of global chemical raw materials to ensure the purity and stable performance of raw materials;Key raw materials come from international top tier brand suppliers, such as Dupot, BASF, Walker, Celanese, Sinopec, etc;Deeply building an industry supply chain system can quickly respond to changes and assist customers in accelerating the optimization of production systems.
	Provide customers with quantitative process improvement and overall cost optimization support Taiqiang has a comprehensive functional testing and detection system to ensure the stability and reliability of products in the application process;Regularly organize application technical engineers to visit customer sites, conduct research and analysis on the customer's adhesive process, cost, energy consumption, etc., and continuously seek quantitative improvement to achieve more reasonable optimization solutions for customers
	Profession application technology services Taiqiang collaborates closely in product development and design, application validation testing, on-site application, and other aspects to ensure that technical issues are properly addressed from the beginning. Taiqiang application engineers and R&D personnel regularly complete the following tests:Adaptive spray testing of various mainstream adhesive machines with different diametersMultiple adhesive performance tests for different environments and substrates.